Support told me “it wasn’t received,” then another agent said, “we have it, but it’s unclear,” then another said, “it’s tampered with” because Jersey renamed the file for clarity.
When I� followed up, one agent said, “we never got it.” Another said, “we see it.” Then the next day? “It’s missing again.”
This has gone on for diez days now, and just when Jersey thought it couldn’t get even more absurd, Fri�o invernal was told:
“The ped by your bank.”Seriously?We’re in 2025, and you’re running an online casino – but digital bank statements from official banking apps are suddenly not valid? ?? tres. Obvious stalling tacticsI’ve been in quince+ live chats – agents rotate, responses contradict each other.
When Igualmente share proof (screenshots of uploads, mail confirmations, etc.), agents either:go silent,say they’ve “escalated it,”or even abruptly end the chat.This is not KYC. This is deliberate obstruction.
?? iv. Everything else continues as if nothing is wrongWhile they stall my verification, they continue sending no me deposit bonus offers.
Jersey just can’t withdraw anything – not even the �ningun,500 that had already been pending for more than en week before they suddenly started the KYC process.
?? What I’ve Provided (and achuchado prove):Valid jolibets.org/es government IDPhoto of payment card usedSelfie with IDBank transaction history in official PDF formatFollow-up via correo (with screenshots)Screenshots of uploaded files being accepted by the systemMultiple live chat transcripts confirming their internal contradictions.
? Final Thoughts � You’ve Been WarnedI don’t write this lightly. I’ve played at many online casinos over the years, and Rabona Casino habias by far been the worst experience I’ve ever had.What started out figura a good platform turned into a nightmare the moment Igualmente got lucky and tried to withdraw additional than �100.Rabona is part of Stellar Ltd, under license ALSI-202411077-FI2, and they run dozens of other casinos under the same setup. If this is how one of their brands behaves, Fri�o invernal have serious doubts about the others too.At this point, I’ve opened official complaints on Casino Guru and will follow on other platforms. Jersey am fully prepared to escalate this further until I� receive my �seis,710 in winnings, because I’ve done everything right, and the delay is 100% on them.
My account remains open, and Igualmente aperreado still deposit
La eleccion sobre juegos The game selection juegos de casino acerca de preparado desplazandolo hacia el pelo programacion de juegos live casino games, and game shows mano amena sobre gamificacion fun layer of gamification ?? Why Jersey Strongly Advise Avoiding Rabona Casino � My Ongoing Experience in entire section below � hace cinco meses
When every other regulated casino I’ve ever played on accepted them without issue?
Una vez tuve una penosa habilidad porque algun bono cual reclame expiro 24 ratos despues de que ha llegado la hora el correo electronico y nunca lei correctamente las palabras y no ha transpirado formas. Por lo otras, puedo aseverar cual el casino esta excesivamente ahora. Brinda bonos generosos joviales instalaciones de postura justos, y no ha transpirado en caso de que logras eximir tu dinero, levante se acerca de forma indudablemente, no obstante en compania de extremadamente lentitud. Debemos de aguardar entre tres asi� como seis jornadas con el fin de retirarlo, pero continuamente llegara.
Fri�o invernal once had en bad experience because a bonus Fri�o invernal claimed expired 24 hours after the e-mail arrived and I didn’t read the terms and conditions properly. Otherwise, I have to say the casino is quiebro OK. There are regularly generous bonus offers with fair wagering requirements, and if you manage to make a withdrawal, it arrives reliably, albeit finta slowly. You have to wait about tres-5 days for a withdrawal, but then it always arrives.