Support

Placing an online support request is the best method for requesting support.  This way support requests are not missed (as you know sometimes emails just never make it through) and the requests are well documented.  You will receive an e-mail after placing a request.
The emails will contain the update and a link to the support request,  so you can provide updates. All communication will be documented in e-mails sent to you and in our online portal for future reference.

Another advantage of the online system is the request can be placed 24/7 and there’s no need to worry about placing a phone call at the right time and leaving a voicemail and then being available to receive a call back.

You can call us at 713-588-0369 and please leave us a message with your question and a call back number. Or to find an answer FAST 24 hours a day 7 days a week go to our Self Help page We respond to online portal request first before unsolicited support emails.  We tend to respond very quickly this includes evenings, weekends and holidays.  Should not hear from us within 24 hours first check the online support portal by logging in as sometimes emails get blocked or never delivered.  If there is no response in the portal, please feel free to call us.  We are here to make your online ASRT and AHRA approved continuing education as enjoyable as possible to meet you ARRT requirements.

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Check your Existing Request
First and Last Name *If you have registered with FastCE.com please use the full name that you registered with. For example, if you registered Michael Smith. Please do not use and nicknames such as Mike Smith. Also, if you registered with a middle initial, please include it. This will help greatly speed up our response to you.

Email *If you are a FastCE customer please use the email you signed up with so we can find your records so we can get back to you. If your email address has changed put your new email address in the description. If you are not a customer please provide us with an email address we can get back to you with.

Subject *Your request Subject for which you are asking for support. Please try to be as concise as possible with the subject this will greatly speed up our response.

Description *Please enter the details of your request. A member of our support staff will respond as soon as possible.

Cell Phone *Your cell phone number is primarily used to assist in identifying the correct customer and speeding up our response.(Please include the area code )

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